Collaboration

Sync and swim

The property industry is complex. The process of developing, leasing, operating, disposing or acquiring buildings all rely on interconnected parties – and the stakes are typically high for these relationships to be effective.

On top of its application to each stage of the building lifecycle, collaboration across the industry is crucial for knowledge sharing and working for progress on major ambitions, such as: net zero carbon, safety and social value challenges.

Key findings

78%

Reliance on outsourcing

Collaboration is crucial in property. Our research found that 78% of respondents rely on some form of outsourced expertise on property investment and buildings, while just 22% use purely in-house expertise.

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Building performance plans

We found that 88% of building occupiers have a plan to improve building performance until at least 2030, while only 50% of investors and developers have such a plan in place.If this is not improved, then it is the strategic decisions of the latter two groups that will most impact the fundamental approaches to the design and construction of our future buildings.

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Barriers to better building performance

When we asked our respondents the greatest challenges faced when it comes to achieving their building performance goals, there was significant concern about specialist resource and the return on investment. However, more than half cited that organisational issues are deemed as their greatest challenge.

53%
Internal issues

Building performance improvements are most threatened by organisational issues. 53% of our respondents cite internal politics, siloed working and lack of clear responsibilities as major challenges to their property portfolio. Strategic alignment and measurement of commercial outcomes is key to align stakeholders (whether internal or external) to achieve the best building performance outcomes.

Lead and succeed



The good news is that our industry shares a similar outlook in many areas. But there are key disparities.

Considering the challenges of sustainability, health and wellbeing, and flexibility, a long-term strategic plan is crucial. We found that occupiers (88%) are most likely to have a plan for building performance until at least 2030. However, only 50% of investors and developers have the same. Looking at the greatest challenges for organisations to achieve their building performance goals, 53% of respondents cited the struggles of siloed teams, internal politics and a lack of clear responsibilities within their organisations, which a clearer strategy could improve.

These issues point to a commercial risk facing developments and existing buildings, of avoidable under-performance against occupier goals and future industry standards. There must be stronger leadership to drive performance beyond the current regulations and market standards.

Among project teams, leadership should combine technical understanding with the project’s commercial objectives and an ambition to progress current standards. Where different priorities sit across a project team, central roles such as those provided by our project managers, project monitors, lead consultants and employers’ agents are instrumental to align teams with performance strategy and metrics.

Community engagement is another key piece of the puzzle. This is true for working with a building’s neighbours, and for cross-industry collaboration too, via independent working groups and industry panels to meet the challenges we all face.

Investors, developers, occupiers – and the specialist teams which work with them – can’t operate in a vacuum. Facilitating better connections is crucial for creating the valuable and resilient buildings we need for the future.

Explore Redefining Building Performance

Find out more about the changing commercial property landscape, and how better building performance drives value and resilience in a changing world.

Click through to explore the themes in our report and read more insight on how TFT can help you meet the challenges ahead.

We’re here to help

For more information on how we can help your organisation improve building performance for more valuable and resilient assets, please get in touch with our expert team today.